Frequently Ask Questions

The shipping cost, if applicable, is mentioned on the product page. The amount that you pay while placing the order at ad-zone.in would include the product and courier charges.
For Cash on Delivery (COD) orders, the amount to be paid is mentioned on the package. It is the same price that is displayed while placing the order. You are not required to pay any extra amount at the time of receiving the COD order. However, some states levy Octroi charges, which we pay to courier/delivery partners. In a rare circumstances, if you may have to pay these, please send us a scanned copy of the receipt and we will refund the amount in the form of ad-zone.in

We accept multiple modes of payment such as Credit Cards, Debit Cards, ATM cards, Netbanking, Cash On Delivery (COD). Besides these payment modes, you can also pay using CluesBucks. Currently, we do not accept international cards. You may glance through the list below and choose to pay through your preferred medium

For Imported Products

• Shipping period for an Imported product may range between 3-4 weeks for delivery.
• Only prepaid orders are allowed
• No cancellations shall be permissible after the product is dispatched from an international location.
  -Customer will be notified about the shipping status by email.
  -Generally products are dispatched from international location within 3-4 days.
• Refusal to accept the product at the time of delivery will not be entertained and no refunds shall be made in such cases.
• The product is eligible for return in one of the following cases provided the complaint/return request is registered within 48 hours of delivery
  -Wrong Size/ Color/ Style/ Quantity
  -Missing Parts/ Accessories & Empty Packages.
  -Defective/ Damaged (if not under Manufacturer's Warranty*)
  -Not as per descriptions

• Beware of fraudulent (duplicate/unofficial) sites and fake offers
• Never share your Geeta Hosiery Account Details like Personal Details, Password, OTP or Credit/Debit Card Details with anyone on Call/Email, if someone claims to be a Geeta Hosiery representative
• We will never ask you to deposit funds in any Bank Account
• We never run any Contest with Cash Rewards or Lottery Prizes
• Immediately Report any Fraudulent or Suspicious Email/Call/SMS to us at care@ad-zone.in

• Shipping period for an Imported product may range between 3-4 weeks for delivery.
• Only prepaid orders are allowed
• No cancellations shall be permissible after the product is dispatched from an international location.
  -Customer will be notified about the shipping status by email.
  -Generally products are dispatched from international location within 3-4 days.
• Refusal to accept the product at the time of delivery will not be entertained and no refunds shall be made in such cases.
• The product is eligible for return in one of the following cases provided the complaint/return request is registered within 48 hours of delivery
  -Wrong Size/ Color/ Style/ Quantity
  -Missing Parts/ Accessories & Empty Packages.
  -Defective/ Damaged (if not under Manufacturer's Warranty*)
  -Not as per descriptions
• Warranty applicable if specified.

You can download the invoice of your order by following the steps given below:

• Step 1: Please login to your ShopClues account
• Step 2: Go to My Account ---> My Orders
• Step 3: Select the relevant Order ID from 'My Orders'
• Step 4: Click on 'Download Invoice'

You can cancel your order if it is not shipped. Please login to your ShopClues account for initiating the cancellation & follow the given process:
Sign-In -> My Orders -> Cancellation Request